Our forte is rapid application development. Our timelines run days, not weeks or months. Customers are always intimately involved in the design/feedback process. Some of the applications we've developed are: Store Installation Tracking/Order Management PRN wanted a means to track the installation of their video systems nationwide in stores like Wal-Mart. Installers and Customer Support have remote access to provide timely progress status and part replacement ordering. Dashboards DVDPlay want a series of dashboards to monitor the operational status of the DVD rental kiosks in supermarkets around the United States. Data input from Remedy, logistic companies, internal data sources are merged to provide a global view of their operations. PO Management/Shipment Tracking/Order Management Mainfreight/Andrews Air wanted a unified system to handle their shipments, warehouse managmenet and order tracking. Mail Merge/Document Creation Accurate Mailings need a system to handle database driven, recursive mail merge and document creation. RFQ/Proposal/Job Tracking Richard Jacobs & Company, Inc. a print broker want a system to manage all the requests for printing they got from customers, handle the requests to their vendors for quotes, track proposals and responses, do estimating and sample requests. Incident Reporting Mainfreight/Andrews Air wanted a simple means for customers to report incidents with shipments or service. More visible than one-to-one voicemail or email this system allows both customers and Target to track reports and how and when they are resolved. Customer Information Management Mainfreight, Panalpina and UPS-SCS Customs wanted simple, flexible, customizable frameworks for keeping track of all customer information. Account Information, Contacts, Rates, Sales Plans and Reports, Contracts, Consignees, POA, etc. all in one place. Surveys Employee surveys for Mainfreight. C-TPAT Vendor surveys for UPS-SCS. Customer surveys for UPS-SCS. Data collection and analysis and graphic presentation. Seminar Registration and Management UPS-SCS Canada wanted a total solutions for bilingual seminar registration and management. Customer Communication Management UPS-SCS wanted an application and support service that provided Subscription Management, Form and Registration Hosting, Content Distribution, Reporting, Bounce Management, List Segmentation, Dynamic Messaging and Data Upload/Download. Air Freight Tracking and Operations Matson Logistics needed a system up and running in 30 days. Sales Information Analyis Mosaid (Virtual Silicon) needed a way to slice and dice their customer data every which way and make it available to their entire sales force. Contact Internet Distribution Services, Inc. 665 Wellsbury Way Palo Alto, CA 94306 Voice: 650 327-3385 Fax: 650 327-3392 Email: sales@service.com